Privacy Policy
This Privacy Policy sets forth how GRAND CLIN LLC, operating under the TED PROFESSIONAL brand, collects, uses, stores, and protects the personal data of users of the website https://ted-professional.ua.
1. General Provisions
1.1. By using this website, you agree to this Policy and consent to the processing of your personal data in accordance with the Law of Ukraine “On the Protection of Personal Data” and the provisions of the GDPR (EU).
1.2. The purpose of collecting personal data is to ensure high-quality customer service, fulfill orders, and provide consultations and marketing offers.
2. What Information Do We Collect?
When you use this website, we may collect the following categories of data:
- Identification information: first name, last name, phone number, email address, shipping address.
- Payment information: billing information, payment details (without saving payment cards).
- Technical data: IP address, cookies, browser type, operating system, duration of page visits.
- Marketing data: purchase history, interests, reviews, participation in promotions.
3. How We Use Your Data
The collected data is used exclusively for:
- order processing, delivery, and customer service;
- confirming payments and preparing invoices;
- customer feedback;
- notifications about new products, discounts, and promotions (with the user's consent);
- website analytics and service quality improvement.
4. Storage and Protection of Information
4.1. We implement technical and organizational security measures to protect data from unauthorized access, loss, or alteration.
4.2. Personal data is retained no longer than is necessary to achieve the purposes for which it was collected, or as required by law.
5. Disclosure to Third Parties
5.1. We do not sell or disclose personal data to third parties, except when necessary to fulfill an order or comply with legal requirements.
5.2. A transfer is possible only:
- delivery services (such as "Nova Poshta");
- payment service providers for processing payments;
- to government agencies—only in cases provided for by law.
6. Cookies and Analytics
6.1. The website uses cookies to improve the user experience, analyze traffic, and personalize content.
6.2. We may use analytics services (such as Google Analytics and Meta Pixel) to help us understand how users interact with the website. You can disable cookies in your browser settings.
7. User Rights
You have the right to:
- to obtain information about the storage and processing of your personal data;
- request the correction, updating, or deletion of data;
- from remarketing emails and messages;
- withdraw consent to the processing of personal data at any time.
8. Liability of the Parties
We are not liable for the actions of third parties who have gained access to personal data as a result of unauthorized actions by the user (for example, sharing a username or password).
9. Policy Changes
We may update this Privacy Policy. The current version is always available at: https://ted-professional.ua/privacy-policy/.
10. Contact Information
If you have any questions regarding the storage or processing of your personal data, please contact us:
GRAND CLIN LLC
23223, Vinnytsia Oblast, Vinnytsia District, Zarvantsi Village, 7 km along the Khmelnytskyi Highway
Phone: +38 (097) 129 53 17, +38 (097) 510 05 95
Email: grandclin@ukr.net